Royal NFT

Frequently asked questions

I opened the case, but the item does not arrive, what is the problem?

Go to your profile and click "WITHDRAW" on the item you are interested in.
I put one NFT option for withdrawal, but another one arrived, what should I do?

When you withdraw, you receive a random NFT version, often the version you receive is better than the one on the website.
I topped up my account, but the funds haven’t arrived, why?

The funds may not arrive immediately - wait 1 hour. If they do not arrive within an hour - write to our support, indicating the payment details.
I have a balance on my Telegram account, but they are not displayed here, why?

Telegram balance is not valid on this site. You need to top up your balance separately.
I put the item on withdrawal, but it still hasn’t arrived, what should I do?

The withdrawal usually takes no more than 10 minutes, but in rare cases it can take more than 2 business days. If you have not received your gift on time, please contact support.

Referral

How does "Referral" work?

Referral is your personal link to our site, when registering using this link, you will receive income from each user in the amount of 5% of their losses.
Why are there no savings on the "Referral" card, although people play on it?

Most likely, the users who registered via your link won more than they lost, therefore you have not earned from them at this point in time.